Welcome to the transport operators community

The Transport Operators Space is designed for public transport authorities, operators, infrastructure managers, and technology providers working at the frontline of CCAM. This is where operational realities meet innovation — a place to address workforce needs, service transformation, and the integration of automation into daily mobility services.

What you will find here

  • Case studies & best practices: Explore how peers are piloting automation in bus, tram, metro, and shared mobility services.

  • Workforce transition strategies: Discuss training programmes, reskilling pathways, and collective agreements that prepare staff for automation.

  • Service delivery models: Share insights on on-demand, flexible, and automated services that complement existing networks.

  • Technology & infrastructure: Learn how vehicle automation interacts with road, depot, and control centre operations.

  • Regulation & governance: Compare approaches to safety, liability, and standards relevant to operators.

How you can engage

  • Start a discussion: Present a challenge your organisation is facing (e.g. safety, driver transition, integration with MaaS) and gather peer input.

  • Publish an article: Share project outcomes, pilot evaluations, or lessons learned from automation tests.

  • Add events: Promote technical workshops, demo days, or training activities relevant to operators.

  • Contribute feedback: Comment on project outputs to ensure they reflect operational needs.

Introduce yourself

Kick off by introducing your organisation and your role. A few prompts:

  • Which services do you operate (bus, tram, metro, rail, shared mobility)?

  • Are you currently testing or planning automation pilots?

  • What are your biggest challenges (skills, technology, funding, public acceptance)?

  • What do you hope to learn or contribute in this space?